These are the most frequently asked questions for Jitterbug cell phones. If you are considering the purchase of a Jitterbug phone and have questions that are not listed here, please call us at 888-666-0382.
The Jitterbug Flip2 phone was designed with seniors and others with little or no prior cell phone experience in mind. First, it is extremely intuitive and easy to use. A large, bright screen and big buttons with backlit keypad make dialing effortless, while an easy list-based menu makes navigation easy. A powerful speaker ensures conversations are loud and clear. The dedicated Urgent Response button on the keypad gives access to emergency help 24/7.
Yes. The Jitterbug Flip2 has a sharp color screen with an easy list-based menu and large buttons. In addition, clear, backlit keys with big numbers make it easy to use the phone in all lighting conditions.
The volume adjusts from low to super-high, and there’s a Speakerphone option that’s incredibly simple to activate with a press of the button clearly labeled Speaker. The volume can also be adjusted while you are on the call. The Jitterbug Flip2 also is hearing aid compatible, with a M3/T4 rating.
Yes. The Jitterbug Flip2 features a built-in Speakerphone. By simply pressing the Speaker button, you’ll be able to carry on your entire conversation without even needing to hold the phone!
The Jitterbug Flip2 phone weighs 4.7 ounces. When the phone is closed, the dimensions are: 4.3″ long x 2.2″ wide x 0.7″ deep. Your Jitterbug Flip2 opens to be: 7.9″ long x 2.2″ wide x 0.5″ deep. It’s comfortable to hold and fits easily into a pocket or purse when not in use.
It uses a lithium ion rechargeable cell phone battery. A battery charger is included with every Jitterbug Flip2 phone.
Most plans do not offer any sort of GPS tracking. To learn more about which plans offer this feature, call us today at 888-666-0382.
The Jitterbug Smart4 was designed specifically with senior citizens and those with limited cell phone experience in mind. The menus are easy to read and super simple to navigate, just what a new cell phone user needs. The Jitterbug Smart4 isn’t one of those “smartphones” that require a PhD to operate. Anyone can use it!
The volume adjusts from low to super-high, and there’s a speakerphone option that’s incredibly simple to activate. The volume can also be adjusted while you are on the call. The Jitterbug Smart4 is also hearing aid compatible, with a M3/T4 rating.
The dimensions of the Jitterbug Smart4 are: 6.25″ long x 2.93″ wide x 0.32″ deep, 6.22” screen. The Jitterbug Smart4 phone weighs 5.6 ounces, and has a 5.5″ phone screen.
The Jitterbug Smart4 uses a lithium-ion rechargeable cell phone battery. A battery charger is included with every Jitterbug phone.
Yes. Both the Jitterbug Flip2 and the Jitterbug Smart4 are fully functional phones, able to connect both outgoing and incoming calls.
Jitterbug cell phones are powered by the nation’s most reliable wireless network. Below is a map showing the coverage area.
Lively phone plans include both long-distance and roaming calls within the U.S., you don’t have to worry about additional charges. All minutes, both long distance and roaming will charge against your total monthly minutes, just like any other call. Lively phone plans, however, do not cover calls outside the domestic U.S., so calls to you from outside the domestic U.S., or calls that you make outside the domestic U.S., will have additional international calling rates.
No. All calls to 911 are free.
Yes, in most cases. You will need to contact your current carrier to start the transfer from your old carrier to Lively. Please call us if you need any help.
© 2023 Journey Health & Lifestyle™, Virginia, United States.
(formerly firstSTREET for Boomers and Beyond, Inc.)
We will refund the full price of the Jitterbug Flip2 phone and the activation fee, if any, if it is returned within 30 days of purchase in like-new condition. We will also refund your first monthly service charge if you have used less than 30 minutes of talk and less that 50 text messages. Per minute and per text charges otherwise apply. You will be charged a $10 restocking fee. Shipping charges are not refundable. Full terms at www.lively.com/legal/guarantee.
*$5/mo. discount when you enroll in paperless billing. Full price $24.99/mo., plus taxes and fees. Monthly fees do not include government taxes or fees and are subject to change. A data plan is required for the Jitterbug Smart. Plans and services may require purchase of a Lively device and one-time activation fee of $35. Pricing may vary. For details on current pricing, visit lively.com. Not all Lively services are available on all plans. See plans for details. See lively.com/link for details. Urgent Response, Nurse On-Call, and Ask Lively’s Operator Services available 24/7. Customer Service and Care Advocate available during normal business hours. Urgent Response or 911 calls can be made only when cellular service is available. Coverage is not available everywhere. Urgent Response tracks an approx. location of device when device is turned on and connected to the network. Lively does not guarantee an exact location. Lively is not a healthcare provider. Nurse On-Call provides registered nurses who evaluate medical urgency, provide symptom management or health information, transfer to a physician if appropriate and schedule appointments. Physician transfer at discretion of the nurse. Emergencies will be transferred to a 911 call center, or members may be directed to call 911. In the event physician services are not available, the nurse may suggest you contact your primary care physician or visit your local Urgent Care. See terms for details. Lively does not provide transportation services. Lively partners with Lyft, Inc. which operates a ridesharing platform (“Lyft Platform”). Ride fares are applied to your monthly Lively bill. Minutes will be deducted from your rate plan. Lively is not liable for any act or omission, including negligence, by Lyft or its drivers. See terms and conditions at www.lively.com. Porting is dependent on the availability of the phone number requested and subject to approval of the existing carrier. Consistently rated fast and reliable by IHS Markit’s RootScore Reports. By enabling Alexa on the Jitterbug Flip2, you acknowledge that Lively is not responsible for Amazon Alexa’s functionality or services. Other marks are property of their respective owners and may be trademarks. Screen images simulated. Appearance of device may vary. Lively and Jitterbug are trademarks of Best Buy Health, Inc. ©2023 Best Buy. All rights reserved.
Specifications listed are approximates and not always exact, & may be subject to change. Newer features may not be available on older production models.
The information contained in this website is subject to change without notice.
WE TAKE YOUR SECURITY SERIOUSLY
This site is https secured. By using this site and/or by ordering on this site you agree to our Privacy Policy, Terms & Conditions, as posted on this site.
