Some of the most common questions we get asked are: what’s windscreen cover, do I have it and why do I need it?
Windscreen damage is normally due to chips or cracks in the glass. They can occur from impacts with stones, usually kicked up in the air by other road users, or when there’s other airborne debris.
It’s always important to have any chips to your windscreen seen to by our approved glass repairer as soon as possible, as if they are left unrepaired, they can later turn into a crack, and they can distract you when you’re driving.
A chip repair is quicker, cheaper and more environmentally friendly than a windscreen replacement.
We recommend getting your windscreen chip repaired as:
Windscreen cracks can occur due to several different reasons, such as:
Many motor insurance comprehensive policies include windscreen cover but check with yours to make sure.
Windscreen repair and replacement cover is included in our comprehensive policies (excluding Essential tier) as standard.
You can add it as an extra on our Third Party Only and Third Party Fire & Theft policies.
If you have windscreen cover included in your Admiral policy, the following excesses will apply:
You should always check your policy schedule to confirm these excesses.
If you have a comprehensive policy with us (excluding customers on Essential tier) and discover damage to your windscreen, take the following actions:
We have a useful video on changing your windscreen wipers if you'd like to handle the replacement yourself.
ADAS is a set of safety features and technologies designed to assist drivers in controlling their vehicles and avoiding collisions.
It includes features like lane departure warnings, automatic emergency braking and blind spot detection using sensors, cameras and radar to detect potential hazards.
Replacing a windscreen with ADAS features needs extra steps. For example, if an ADAS windscreen’s replaced, then the sensors and cameras will need recalibration. Most car manufacturers recommend or require recalibration after an ADAS windscreen replacement.
Your vehicle may have these features and, if so, they’ll need to be recalibrated following a windscreen replacement.
Despite the benefits of ADAS, it's important for drivers to remember that the technology is designed to assist them and not replace them. Always stay alert and ready to take control of your vehicle at any time.
Autoglass®, our approved repairer, has discussed the importance of windscreen recalibration.
Other things to consider when claiming for windscreen damage
We asked our car windscreen supplier Autoglass® for their top tips on glass maintenance:
Our claims page should have all the information you need.
Admiral is a trading name of EUI Limited. (Reg No: 02686904). EUI Limited is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 309378). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. EUI Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.
Admiral Money, Admiral Loans, Admiral Car Finance, Admiral One and Finble are all trading names of Admiral Financial Services Limited (AFSL). Admiral Financial Services Limited (Reg No: 10255225) is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 771862). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register
Veygo is a trading name of Able Insurance Services Limited. Able Insurance Services Limited (Reg No: 2890075) is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 311649). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register
Admiral Group plc is registered in England and Wales at Tŷ Admiral, David Street, Cardiff. CF10 2EH (Reg No: 03849958).
